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Topic: Brownells deserves a shout out (Read 35 times) previous topic - next topic

Brownells deserves a shout out

I decided I'd try returning a couple items to Brownells, figured I might meet with some resistance, or at least have to spend time on the phone begging.

Not so; all I had to do is login to their website, click on my order, return. I was emailed a packing slip and a label. Boxed up the parts, enclosed the packing slip, stuck the label on the box and handed it to the letter carrier. A week later the items were credited to my card. No charge for return shipping.

Brownells will continue to enjoy my business!